Aide client

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Combien de temps me faut-il pour recevoir ma commande ?

Veuillez vous référer à notre Expédition et suivi

How do I create an account?
Please go to https://bubbleslides.us/my-account/ page to create
Comment changer mon adresse de livraison ?

Please contact [email protected] within 48 hours of placing the order, and state the order number and new address information. If we reply to confirm, we can send to the new address.

Comment suivre l'état de ma commande ?

Usually you can inquire on 724track.com Just enter your tracking number, usually starting with YT

Will you keep my credit card information on file?

Absolutely not, we accept the supervision of the Global Online Payment Industry Association, protecting the privacy of customers is our very important responsibility, so please rest assured to pay.

Do you charge sales tax?

No

Expédiez-vous dans mon pays ?

Veuillez vous référer à notre Expédition et suivi

Mes articles seront-ils livrés dans un seul colis ?

Unless there are special circumstances, usually a package will be sent out.

If you need to swap an item

Returns and Exchanges

What is your returns policy?

Veuillez vous référer à notre Politique de retour et de remboursement

I received the wrong item

I’m sorry that this happened, please take a photo of the wrong product and give your order number, send it to our customer service email, we will quickly deal with it for you.

My order arrived damaged

I’m sorry that this happened, please take a photo of the damaged package or products and give your order number, send it to our customer service email, we will quickly deal with it for you.

Where should I mail my authorized return?
Please contact customer service email: [email protected]
Comment puis-je bénéficier de l'assistance client ?

We usually reply within 72 hours at the latest, and generally respond to customer questions within 24 hours.

Que dois-je faire si j'ai entré une adresse de livraison incorrecte ?
Please contact [email protected] within 48 hours of placing the order, and state the order number and new address information. If we reply to confirm, we can send to the new address.
Can I change or cancel an order after I’ve submitted it?
Please contact [email protected] within 48 hours of placing the order, and state the order number and new address information.
Can I pre-order an item that is sold out?

Please contact [email protected]