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Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
How long does it take for me to receive my order?
Please refer to our Shipping and Tracking
How do I create an account?
Please go to https://bubbleslides.us/my-account/ page to create
How do I change my shipping address?
Please contact [email protected] within 48 hours of placing the order, and state the order number and new address information. If we reply to confirm, we can send to the new address.
How do I track the status of my order?
Usually you can inquire on 724track.com Just enter your tracking number, usually starting with YT
Will you keep my credit card information on file?
Absolutely not, we accept the supervision of the Global Online Payment Industry Association, protecting the privacy of customers is our very important responsibility, so please rest assured to pay.
No
Please refer to our Shipping and Tracking
Will my items come in one package?
Unless there are special circumstances, usually a package will be sent out.
If you need to swap an item
Returns and Exchanges
Please refer to our Return & Refund Policy
I’m sorry that this happened, please take a photo of the wrong product and give your order number, send it to our customer service email, we will quickly deal with it for you.
I’m sorry that this happened, please take a photo of the damaged package or products and give your order number, send it to our customer service email, we will quickly deal with it for you.
Where should I mail my authorized return?
Please contact customer service email: [email protected]
How do I receive customer support?
We usually reply within 72 hours at the latest, and generally respond to customer questions within 24 hours.
What do I do if I entered an incorrect shipping address?
Please contact [email protected] within 48 hours of placing the order, and state the order number and new address information. If we reply to confirm, we can send to the new address.
Can I change or cancel an order after I’ve submitted it?
Please contact [email protected] within 48 hours of placing the order, and state the order number and new address information.
Can I pre-order an item that is sold out?
Please contact [email protected]