Common queries answered
Frequently asked Questions
It usually takes 7-15 days to deliver, you can refer to our Shipping Policy
Please refer to our Return & Refund Policy
Please note: Please send an email to our customer service to update the address 48 hours after placing the order. Once the goods are shipped, the address cannot be changed.
Please refer to our Shipping and Tracking
We will send order updates or customer service emails to the email address you reserved when placing an order, and generally reply within 24 hours
Please note: Please send an email to our customer service to update the address 48 hours after placing the order. Once the goods are shipped, the address cannot be changed.
Please refer to our Shipping and Tracking
The normal situation is this, if a certain item is out of stock, we will ask for your consent to split the package, and for the out-of-stock product, the package will be sent out later