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Common queries answered

Frequently asked Questions

It usually takes 7-15 days to deliver, you can refer to our Shipping Policy

Please note: Please send an email to our customer service to update the address 48 hours after placing the order. Once the goods are shipped, the address cannot be changed.

We will send order updates or customer service emails to the email address you reserved when placing an order, and generally reply within 24 hours

Please note: Please send an email to our customer service to update the address 48 hours after placing the order. Once the goods are shipped, the address cannot be changed.

The normal situation is this, if a certain item is out of stock, we will ask for your consent to split the package, and for the out-of-stock product, the package will be sent out later

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